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Training senior leaders of Quality Management (The Executive Program on Quality Management - EPQM) by Professor Noriaki Kano direct teaching in two days 12 & 13 August, 2009.
Dr.
Kano is a master of the world system of quality full-TQM (Total Quality Management), father's birth presentation quality attractive
Kano model (
Kano to Attractive Quality Model). Four lessons of advanced quality management which he will be lecturing and communicating with students with problems managing hot by the 21st century through the practical experience of the senior management of companies leading domestic and foreign.
Trainees will be updated more useful information and new knowledge, as a premise for "Change Our Mind" and "Breakthrough of Thinking" in senior management and managers to structure re-organization, to help organizations survive and develop in the context of degradation of global finance is still continue.
Training for Board, General Director, CEO, director of quality, growth and quality, consultants, lecturers, students and other interested parties wish to apply TQM to the construction and implementation of strategic management increases customer satisfaction through improvements to increase quality production and service, achieving satisfaction and love of customers and contributing to sustainable development organization.
Please send the registration to VQAH with mail address: vqa.hcm@gmail.com
Further information, please access website: www.vietnamquality.org.vn | 
